Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenna Groves

Jenna Groves

September 24, 2024

5  out of  5
rating by Jenna Groves
"My family and I switched over to State Farm when our previous insurance rates became way too high. I have only spoken with Morgan directly with help switching over and getting my new car tracker set up and she has been wonderful! She has answered every question I had. She also promptly replies and sent over all the documents that I needed to switch over. Couldn’t be happier!"
We responded:
"Jenna, thank you for sharing your experience! I'm glad to hear that Morgan has been so helpful with your switch to State Farm and setting up your new car tracker. We strive to provide prompt and thorough service, and it's wonderful to know Morgan has met your expectations. If you have any further questions or need assistance, our office is always here to help. - Ginny Thompson - State Farm Insurance Agent, Boerne, TX"
Profile photo of Jeanette Groves

Jeanette Groves

September 23, 2024

5  out of  5
rating by Jeanette Groves
"I have had a great experience! I was with another company for many years and when my premiums doubled I started looking for quotes. Morgan and Kerissa were so helpful and we are now paying almost half of what we were paying before! Every question I had was answered promptly and professionally. I couldn’t be happier! So glad I switched!"
We responded:
"Jeanette, thank you for sharing your experience! I'm glad Morgan and Kerissa could assist you so effectively. It's wonderful to know you're now saving significantly on your premiums and that all your questions were addressed promptly and professionally. We're happy you made the switch and look forward to continuing to serve you. If you need anything else, don't hesitate to reach out. - Ginny Thompson - State Farm Insurance Agent, Boerne, TX"
Profile photo of M. E. Montgomery

M. E. Montgomery

August 12, 2024

5  out of  5
rating by M. E. Montgomery
"I moved to the Kendall County area in 1990. Before that for about five years, I had State Farm insurance In another Texas county. I was happy with State Farm when I moved to Kendall County so I came to Ginny Thompson, and they continued being the agent for my insurance. The service they give is excellent, and the price has always been very competitive. When I meet a new insurance salesman, they always try to obtain my business But State Farm has always been cheapest. Unless for some unknown reason this agency treats me badly, I will probably be a loyal customer. M.E. Montgomery Born 1950"
We responded:
"Hey M.E., Thanks so much for your kind words and for sticking with us since 1990! I'm really glad you're happy with our service and pricing. It's great to know that we've been able to meet your expectations over the years. If you ever need anything or have questions, our office is always here to help. - Ginny Thompson - State Farm Insurance Agent, Boerne, TX"
Profile photo of Lakota Babb

Lakota Babb

July 12, 2024

5  out of  5
rating by Lakota Babb
"Recently switched from Farmers to State Farm after 10 years. I am paying the same price for full coverage of what I was paying in liability with my previous insurance company. Thanks to Aleenes for also getting me life insurance as well. She checks in to make sure everything is set up on my end and when I am needing to make a payment. I would absolutely recommend Aleenes with Ginny Thompson State Farm for all your auto/life insurance needs."
We responded:
"Thank you, Lakota, for sharing your positive experience with our office! I'm glad Aleenes was able to assist you with your auto and life insurance needs seamlessly. We appreciate your recommendation and are here for any future assistance you may need. - Ginny Thompson - State Farm Insurance Agent, Boerne, TX"
Profile photo of Nathan Schuchardt

Nathan Schuchardt

June 4, 2024

5  out of  5
rating by Nathan Schuchardt
"Simply awesome every time!"
We responded:
"Nathan, thank you for trusting our agency with your insurance needs. - Ginny Thompson - State Farm Insurance Agent"
Profile photo of Matthew Mangus

Matthew Mangus

April 30, 2024

5  out of  5
rating by Matthew Mangus
"Great service!"
We responded:
"Matthew, thank you for your review! We hope to continue serving your insurance needs for many years!"
Profile photo of Austin Tonroy

Austin Tonroy

March 28, 2024

5  out of  5
rating by Austin Tonroy
"I have been insured by Ginny Thompson - State Farm Insurance for 18 years. Ginny, Kristi, Barb and Jennifer have always bent over backwards to take care of all my insurance needs. I love their convenient location in Boerne, TX. I highly recommend this agency for all your insurance needs!"
We responded:
"Thank you, Austin, for your wonderful review! Our team, including Kristi, Barb, and Jennifer, is delighted to have provided you with exceptional service for 18 years. We appreciate your recommendation and look forward to continuing to meet all your insurance needs. Ginny Thompson - State Farm Insurance Agent, Boerne, TX"
Profile photo of Robin Murphy

Robin Murphy

February 29, 2024

5  out of  5
rating by Robin Murphy
"OMG! i switched to state farm almost 6 months ago and Jenn helped me with set up and made it so easy! I got great coverage and a team i can really count on! Thank you"
We responded:
"We are grateful for the amazing review, Robin! Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
Profile photo of Jennifer Rogers

Jennifer Rogers

February 29, 2024

4  out of  5
rating by Jennifer Rogers
"I've been very pleased with my new policy from Ginny's team. Jennifer S. is always so quick to help with my questions and i had plenty when i added my 18 year old! Bundling home and auto was one of the simplest decisions and saved $$$"
We responded:
"We appreciate the positive review, Jennifer! Thank you for the praise for Jennifer S.! She is a vital part of the team and we value how much she cares about all our customers. Thank you for trusting us with your home and auto insurance policies. We value you for letting us be your good neighbor!"
Profile photo of liz villarreal

liz villarreal

February 29, 2024

5  out of  5
rating by liz villarreal
"Kerissa was very patient with me and answered any questions I had. I appreciate all the information she provided for me"
We responded:
"Hi, Liz! Thank you for the praise for Kerissa! She is a vital part of the team and we value how much she cares about all our customers."
Profile photo of Miguel Montoto

Miguel Montoto

February 29, 2024

5  out of  5
rating by Miguel Montoto
"Karissa was very patient with me and all the questions i had! So very helpful and knowledgeable!"
We responded:
"Miguel, thank you for the review! We are glad Karissa was able to assist you with your insurance needs. She is a wonderful member of our team!"
Profile photo of Avery

Avery

February 29, 2024

5  out of  5
rating by Avery
"Great company with team members that are well versed! Specifically Aleene Ramirez was able to answer all of my questions making this process so much smoother!"
We responded:
"Avery, thank you! We love seeing reviews like this. Aleene always puts our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."
Profile photo of Dustin Gillum

Dustin Gillum

February 29, 2024

5  out of  5
rating by Dustin Gillum
"I've had State Farm for years but wasn't happy with my agents office. I was able to transfer over to Ginny's office where Kerissa was able to rewrite my policies to serve me better and save me a good chunk of money as well. Kerissa is very knowledgeable and helped me understand the policies better than I ever have before"
We responded:
"Hi, Dustin! Thank you for the praise for Kerissa! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. Welcome to our State Farm family! We are honored you have chosen our office."
Profile photo of Eric Rivas

Eric Rivas

February 29, 2024

5  out of  5
rating by Eric Rivas
"Kerissa was very helpful on helping me setup my insurance policies, after I switched from Geico. I feel better now that I know I got a very attentive agency looking out for me."
We responded:
"Eric, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kerissa cares a lot about our customers."
Profile photo of Clarissa Limon

Clarissa Limon

February 29, 2024

5  out of  5
rating by Clarissa Limon
"Kerissa was so helpful with all my questions!! I definitely recommend using her for any insurance needs! So excited to be apart of such a great office!!"
We responded:
"Hi, Clarissa! Thank you for the recognition of Kerissa! She is a valuable part of the team and we value how much she cares about all our customers."
Profile photo of The Guy

The Guy

February 29, 2024

5  out of  5
rating by The Guy
"Couldn’t be happier great service and fast especially Aleene’s Ramirez for being there quickly for all my insurance needs"
We responded:
"Thank you for the 5 star review! We are proud of our TEAM and the special steps they take to go above and beyond to help our customers!"
Profile photo of Lawton Regan

Lawton Regan

August 18, 2023

5  out of  5
rating by Lawton Regan
"This insurance agency is by far one the best I have ever had. Although, I have many other insurance agents before this Agency goes above and beyond with taking care of their customers. I will contine business here for years to come as they are fair and consistent with prices."
We responded:
"Wow, thank you for the five-star rating, Lawton! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage!"
Profile photo of Brenda Richardson

Brenda Richardson

August 2, 2023

5  out of  5
rating by Brenda Richardson
"Always cheerful and helpful."
We responded:
"Brenda, we appreciate your kind words!"
Profile photo of Paul Marucci

Paul Marucci

July 13, 2023

5  out of  5
rating by Paul Marucci
"Excellent, thorough, rapid, and courteous service from Jennifer S. on a multi-state transaction that had gotten complicated. Highly recommended."
We responded:
"Paul, thank you for taking the time out of your day to leave us a review! We love hearing about how Jennifer provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Will Lukens

Will Lukens

June 12, 2023

5  out of  5
rating by Will Lukens
"Best insurance office in the Hill Country!!! Imagine "Jake" is your best friend?!"
We responded:
"Thank you for taking the time to leave us a review, Will. Our State Farm office in Boerne would be nothing without policyholders like you!"
Profile photo of Bill Belk

Bill Belk

June 2, 2023

5  out of  5
rating by Bill Belk
"These gals do everything they can to get you the best rate. I recommend Ginny Thompson-State Farm to anyone! Thanks again, Ginny!"
We responded:
"Thank you for your 5 star review! We do try to do the best we can for all of our customers...we appreciate you!"
Profile photo of Susan Brooks

Susan Brooks

May 27, 2023

5  out of  5
rating by Susan Brooks
"Awesome insurance company. Impressive employees."
We responded:
"Thank you for the five-stars, Susan! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of bhep05

bhep05

May 21, 2023

5  out of  5
rating by bhep05
"Excellent insurance provider with great rates. Grew up using them in town for nearly 15 years. Moved away for 5 years and changed companies a few times. I am now back with them again and at a much better rate!"
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Diandave Fornoff

Diandave Fornoff

May 9, 2023

5  out of  5
rating by Diandave Fornoff
"Kerissa receives a 5-star rating from us following our policy review meeting today! She explained our coverages and answered all our questions in a very customer friendly manner! She was knowledgeable, efficient and willing to go the extra mile to provide us with the best quotes and coverages for our home, autos and motorhome. She also offered to do additional research for us on a specific auto discount. She did not make us feel rushed. We thank her for spending the time with us! Dianne & Dave Fornoff"
We responded:
"Thanks for the kind words, Diandave! We’re happy to hear Kerissa was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Andrew Macafee

Andrew Macafee

March 3, 2023

5  out of  5
rating by Andrew Macafee
"This agency is just quality. I choose State Farm because its the best. I choose this particular agency because of their people. They are smart, helpful, fast to react and fun to be around. Andrea specifically is on the ball."
We responded:
"Andrew, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."